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Install / uninstall / reinstall outlook software

Installing Outlook from an Office Installation

Are you tired of using your email service's web inbox? It can be difficult to organize and manage your mails from a web browser interface. If you're an active email user, you may find Outlook to be a bit more powerful. You can quickly enter in your email account information and start sending and receiving emails in minutes.

You can set up your Office 365 or other Exchange-based email with Microsoft Outlook 2010 or Outlook 2013.

Microsoft's Outlook sets the standard for desktop mail clients. Outlook's extensive ability to manage emails, calendars, projects and tasks has made it an indispensable tool for boosting productivity and efficiency.

Whether you are installing Outlook for the first time, or upgrading from a previous edition, it is very easy to do when you use our expert service. We can help installing outlook in 3 situations:

  • Installing Outlook with Office
  • Installing Outlook before Office
  • Installing Outlook after Office

Here we shall make sure that:

  • Your computer system meets the requirements
  • Install Outlook safely using recommended settings
  • Apply standard adjustments (it includes activation, if required)

Uninstall Outlook from an Office Installation

Because the Office update has a habit of installing updates for Outlook, even if you are not using it, and then setting Outlook as the default email client, it's recommended that PC expert should uninstall Outlook.

MS Outlook can be uninstalled to avoid conflicting email program applications and to optimize disk space. MS Outlook 2007 can also be uninstalled so a previous version of Outlook can be installed (such as Outlook 2003). Sometimes MS Outlook 2007 or other MS Office Suite applications can't be completely removed

Here we shall make sure that:

  • We shall check your PC for installation
  • Safe Remove Outlook from the PC
  • Remove hidden files (if required)


Oops! Outlook Crashes! Don’t know what to do?

Microsoft Outlook 2010 and Microsoft Outlook 2013 may crash when you start Outlook, when you perform various tasks in Outlook, or when you close Outlook. This can be very frustrating, because the problem usually occurs randomly. This random behavior makes it difficult to determine the cause of the crash.

Main reasons for Outlook 2013 crashes

There are 5 major reasons that can cause Outlook 2013 to crash:
- a Windows system infected with a virus / malware code;
- a hardware issue;
- corrupted Outlook installation files;
- damaged Outlook data files;
- a conflict between 3rd party add-ins or between Outlook and a 3rd party

Our support for Outlook Crashes
We shall make sure you have the latest Office / Outlook updates applied on your Outlook 2013 installation
- Use tool to check your Outlook data files for integrity errors.
- Use tool to check with the Microsoft support for similar issues and solutions
- Uninstall the faulty add-ins

Outlook versions we can fix
- 2010
- 2013 / 365


Outlook Support

We provide Outlook support to a large variety of issues. These include:

  • Fixing Send and receive errors or if you are not able to send and receive emails for various reasons.
  • Printing of emails from outlook
  • If you cannot open / start outlook
  • Backup Outlook Email on external disk.
  • Issues regarding the installation and configuration of Microsoft Outlook.
  • In setting up and Outlook email account and then ensuring its sound functioning over the years.
  • Instructing you in the process of importing, exporting and transferring contacts.
  • The send/receive capability is one issue that people normally find problems in. This can be easily resolved by following our set of instructions.
  • Fixing ailing PST errors as soon as possible for they are detrimental for proper memory storage on Outlook.
  • In setting up a profile on Microsoft Outlook.
  • Solving Outlook Sync issues
  • Setup Account
  • Upgrade / Update outlook

And many more..

Has handling Outlook issues become cumbersome?

Microsoft certified tech's will solve your Microsoft outlook issues remotely. Our reasonably priced and efficient services will provide you unlimited access to a host of highly qualified experts. This will leave you with the resources to concentrate on your core activities.


Outlook Freezes

Microsoft Outlook is sometimes prone to issues, which might need troubleshooting to be solved. One of the most common issues that are concerned with Outlook is the freezing problem.
The Microsoft Outlook client that you are using will freeze when:

- Outlook freezes when install an antivirus

- Outlook freezes on processing

- Outlook freezes sending attachment

- Outlook freezes with attachment

- Outlook web access freezes

- Outlook freezes on loading profile

- Outlook freezes on open

- Outlook freeze on log in to server

Fix Outlook freezing:

1 Right-click the Outlook icon on the taskbar at the bottom of your screen. It is an orange square with a clock inside. It will read something to the effect of "Inbox -- Microsoft Outlook." Select "Close." A window will pop up. Select "End Now." You may have to wait a minute or two before it actually closes down. If this does not work, move on to Step 2.

2 Press the "Ctrl," "Alt" and "Delete" buttons on your keyboard simultaneously. Select "Task Manager" from the window that pops up. On the next screen, highlight "Microsoft Outlook," then select "End Program." Confirm your choice on the next screen. If this does not work, continue to Step 3.

3 Click "Start," then choose to restart or shut down your computer. When the shut down procedure begins, it will close out all programs, frozen or not. If the problem persists, Move on to Step 4.

4 Press and hold the power switch on your computer for 5 seconds. The computer will shut down instantly. When you reboot the computer, Outlook will be closed. If the program Continually freezes, move on to Step 5.

5 Uninstall Outlook by using the "Program Manager" located in the "Control Panel." Reinstall the program completely using the original discs. If the program came preinstalled on Your computer, there should be a system disc that contains the program. If not, contact your computer's manufacturer.

Repair Outlook Data Files (.pst and .ost)

Inbox Repair tool
If you can't open your Personal Folders file (.pst) or your Offline Folder file (.ost), or you suspect that your .pst or .ost data file is corrupted, you can use the Inbox

Repair tool (Scanpst.exe) to diagnose and repair errors in the file. The Inbox Repair tool scans only the .pst or .ost file, not your mailbox on the server running Microsoft Exchange. The tool determines whether the file structure is intact. If it is not intact, the Inbox Repair tool resets your file structure and rebuilds the headers.

The Inbox Repair tool works on both the Microsoft Outlook 97-2002 Personal Folders File (.pst) and the Office Outlook Personal Folders File (.pst) data files in Microsoft Office Outlook 2003 and Microsoft Office Outlook 2007.

Scanpst.exe is installed when you install Outlook. It is located at: drive:\Program Files\Microsoft Office\OFFICE12.

Repair errors by using Scanpst.exe

Exit Outlook if it is running.

Double-click Scanpst.exe, located at drive:\Program Files\Microsoft Office\OFFICE12.

In the Enter the name of the file you want to scan box, enter the name of the .pst or .ost file that you want to check, or click Browse to search for the file.

To specify the scan log options, click Options, and then click the option that you want.

Click Start.

If errors are found after the scan is complete, you will be prompted to start the repair process to fix the errors.

A backup file is created during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click

Browse to look for the file that you want to use.

Click Repair.

Start Outlook by using the profile that contains the .pst file that you tried to repair.

On the Go menu, click Folder List.

In the Folder List, you may see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. The recovered folders are usually empty, because this is a rebuilt .pst file. The Lost and Found folder contains the folders and items recovered by the Inbox Repair tool. Items that are missing from the

Lost and Found folder cannot be repaired.

If you see a Recovered Personal Folders folder, you can create a new .pst file, and drag the items in the Lost and Found folder into the new .pst file. When you have finished moving all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder, from your profile.

OST Integrity Check tool

From time to time, you may get error messages when synchronizing your Offline Folder file (.ost) in Microsoft Office Outlook with your mailbox on a server running Exchange. You

may also notice that some items are missing from your .ost file or from your mailbox after you synchronize your .ost file and your mailbox. When this occurs, you should use the

OST Integrity Check tool (Scanost.exe) to check your .ost file.

The OST Integrity Check tool runs only on .ost files and can be used to diagnose and repair synchronization issues. The tool scans both your .ost file and your mailbox on the server running Exchange, compares the items and folders in each, and attempts to reconcile synchronization differences between them. The OST Integrity Check tool does not change your mailbox on the server running Exchange. The tool records any differences in a scan log so that you can see the discrepancies that it found and resolved. The scan log also identifies any situations that the tool could not correct which you will need to fix manually. The scan log can be found in your Deleted Items folder.

To use the OST Integrity Check tool, you must connect to your Exchange account so that the tool can scan your mailbox folders and items. If you previously set up Outlook to start offline automatically, the OST Integrity Check tool will not be able to access your mailbox on the server running Exchange. Therefore, before you run the tool, you need to change your Outlook startup settings temporarily.

If you have problems opening your .ost file, you can use the Inbox Repair tool (Scanpst.exe) to diagnose and repair errors in your .ost file. The Inbox Repair tool (Scanpst.exe) can be used on your .ost file as well as Personal Folders file (.pst). The tool scans the .ost or .pst file, and makes sure that the file structure is intact. It does not interact with your Inbox on the server running Exchange server in any way.

The OST Integrity Check tool (Scanost.exe) is installed when you install Outlook. It is located at: drive:\Program Files\Microsoft Office\OFFICE12.

Repair errors by using Scanost.exe

Exit Outlook if it is running.

Double-click Scanost.exe, located at drive:\Program Files\Microsoft Office\OFFICE12.

If you have set up Outlook to prompt for a profile, the tool will also prompt you for one. In the Profile Name list, click the profile that contains the .ost file that you want to check.

If you are prompted to Connect or Work Offline, click Connect.

Select the options that you want.

To have the tool automatically resolve discrepancies that it finds during the scan, select the Repair Errors check box. If this check box is cleared, the tool will log the problems but not make the necessary corrections.

Outlook Slow

When you use Microsoft Outlook together with Microsoft Office 365, you experience one or more of the following symptoms:

  • - Outlook responds slowly when you try to open email messages.
  • - When you send an email message, the message sits in the Outbox folder for a long time.
  • - Outlook responds slowly when you try to insert an attachment. Frequently, you receive the following warning message:
  • • Outlook is retrieving information from the server.

Solution for Outlook Slow:

To troubleshoot this issue, use one or more of the following methods.
Method 1: Enable Cached Exchange Mode

Method 2: Download the Offline Address Book

Method 3: Check the OST file size

Method 4: Reduce the number of items in critical folders

Method 5: Disable add-ins

Method 6: Start in safe mode

Method 7: Disable Lync Online integration

Method 8: Disable email scanners

Method 9: Check Group Policy settings

Method 10: Repair Outlook

Method 11: Cache additional mailboxes

Method 12: Decrease the synchronization frequency for Outlook 2013 items or Outlook 2010 items



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